5th Annual

Patient Experience Symposium

Drive Creativity and Innovation to Build an Unforgettable Experience

September 21-22, 2021

Boston, MA

Sachin Jain

President and Chief Executive Officer
SCAN Group and SCAN Health Plan

Sachin H. Jain, MD, MBA became president and CEO of SCAN Group and Health Plan on July 1, 2020.  Most recently, Sachin was president and chief executive officer (CEO) of CareMore Health and Aspire Health, innovative integrated healthcare delivery companies. He led growth, diversification, expansion and innovation of these companies and they grew to serve over 180,000 patients in 32 states with $1.6B in revenues. Under his leadership, CareMore built and scaled industry-leading programs to address loneliness, deliver hospital and primary care at home, and address the clinical needs of the highest-risk, highest-need patients.  



Patient Experience Symposium is a one-of-a-kind conference that brings together leading stakeholders from across healthcare, all to improve your institution’s patient experience. The most influential thought leaders, healthcare executives, clinical trial operators, and clinicians come here to exchange game-changing ideas and actionable strategies to enhance patient experience in your healthcare ecosystem. Come prepared to learn best practices and find answers to difficult patient experience issues. Leave with the power to build an unforgettable patient experience.


I highly recommend The Patient Experience Symposium. The stellar speaker lineup drove home the importance of patient and family engagement; I have since come back to my organization and shared important takeaways to implement.

The speakers at this conference were consistently better than any conference I've attended.

This was a wonderful event. I liked that it was intimate and allowed for networking. The Learning Labs were EXCELLENT and those speakers/activities allowed for a lot of honesty and self-realization. It was terrific!


Our unique digital experience that will bring together senior-level healthcare professionals across the healthcare spectrum who are responsible for patient experience outcomes. The agenda includes special programming for healthcare executives, administrators, health IT experts, clinical trial operators, physicians and nurse leaders.


Each year, we carefully develop a program that meets the trends and pain points in patient experience. Our distinguished faculty provide insights into how patient experience impacts both quality and economic improvements, what role leadership plays in creating the right culture for patient-centered care, and how to identify, evaluate and prioritize innovations that can quickly touch the lives of patients and practitioners.

Learn From the Best in
Patient Experience

​You’ll hear from executives, thought leaders and trailblazers who are revolutionizing patient experience. Take away actionable strategies to enhance patient experience in your organization.

Programming Content
Second to None
  • ​Interchangeable Multi-tracks, multi-sessions

  • 54+ Speakers

  • 45+ Sessions

  • Quality networking

Meet Experts in the Patient Experience Space

It takes a village, and our sponsors and partners are trusted industry leaders eager to assist you with your technology and services needs. Visit our virtual partner showcase to learn about what our partners offer and to get connected.

Coming Soon... Check back April 5th.

Patient Experience




Interested in Becoming a Speaker? 

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Fill out the form below and we'll get back with you with more details.


To learn more, don’t hesitate to get in touch.

Call:  207-216-9857

Supporting Organizations