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5th Annual

Patient Experience Symposium

Leading Edge Strategies to Create, Enhance and Elevate the Patient Experience

September 23 - October 29, 2021

Boston, MA

September 20 - 22, 2021

  • Brian R. Carlsonheadshot
    It Starts and Ends with Communication: Lessons Learned from the COVID Pandemic

    Brian R. Carlson, VP Patient Experience, Vanderbilt University Medical Center

  •  Thomas D. Sequist headshot
    Advancing Patient Experience Through the Lens of Equity

    Thomas D. Sequist, MD MPH, Chief Patient Experience and Equity Officer, Partners HealthCare System

  • Stephen K. Klasko, MD headshot
    Is There an Avatar in the House? The Pandemic of 2030

    Stephen K. Klasko, MD, MBA, President, Thomas Jefferson University; CEO, Jefferson Health

  • Shawn Nason headshot
    Being Authentic in a World Full of Chaos

    Shawn Nason, Founder and CEO of MOFI

  • Sean Slovenski headshot
    Being Authentic in a World Full of Chaos

    Sean Slovenski, CEO of BioIQ

  • Regina Holiday headshot
    The Power of Paint to Change Policy

    Regina Holliday, Artist and Activist, The Walking Gallery



Patient Experience Symposium is a one-of-a-kind conference that brings together leading stakeholders from across healthcare, all to improve your institution’s patient experience. The most influential thought leaders, healthcare executives, clinical trial operators, and clinicians come here to exchange game-changing ideas and actionable strategies to enhance patient experience in your healthcare ecosystem. Come prepared to learn best practices and find answers to difficult patient experience issues. Leave with the power to build an unforgettable patient experience.


I highly recommend The Patient Experience Symposium. The stellar speaker lineup drove home the importance of patient and family engagement; I have since come back to my organization and shared important takeaways to implement.

The speakers at this conference were consistently better than any conference I've attended.

This was a wonderful event. I liked that it was intimate and allowed for networking. The Learning Labs were EXCELLENT and those speakers/activities allowed for a lot of honesty and self-realization. It was terrific!


Our unique digital experience that will bring together senior-level healthcare professionals across the healthcare spectrum who are responsible for patient experience outcomes. The agenda includes special programming for healthcare executives, administrators, health IT experts, clinical trial operators, physicians and nurse leaders.


Each year, we carefully develop a program that meets the trends and pain points in patient experience. Our distinguished faculty provide insights into how patient experience impacts both quality and economic improvements, what role leadership plays in creating the right culture for patient-centered care, and how to identify, evaluate and prioritize innovations that can quickly touch the lives of patients and practitioners.

Learn From the Best in
Patient Experience

​You’ll hear from executives, thought leaders and trailblazers who are revolutionizing patient experience. Take away actionable strategies to enhance patient experience in your organization.

Programming Content
Second to None
  • ​Interchangeable Multi-tracks, multi-sessions

  • 54+ Speakers

  • 45+ Sessions

  • Quality networking

Meet Experts in the Patient Experience Space

It takes a village, and our sponsors and partners are trusted industry leaders eager to assist you with your technology and services needs. Visit our virtual partner showcase to learn about what our partners offer and to get connected.

Patient Experience



Coming Soon... Check back April 5th.


Interested in Becoming a Sponsor? 

We'd love to partner with you.


To learn more, don’t hesitate to get in touch.

Call:  207-216-9857

Supporting Organizations