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How Digitizing Purposeful Rounding Drives Consistency and Quality of Care Delivery

Leaders in the areas of quality and enhancing the patient experience will share best practices in the implementation purposeful rounding to drive KPI goals, improve consistency; quality of care delivery, provide effective service recovery and improve overall patient and staff satisfaction. 

  • Identify the core principles of purposeful rounding and develop an action plan to implement in your organization 

  • Analyze the importance of including key stakeholders when developing and implementing leadership rounds (i.e. Patient and Family Advisory Councils, clinical and non-clinical teams) 

  • Discover how data supports rounding through visibility and accountability and enables continuous improvement


Shawn R. Smith, MBA, CPXP, Assistant Vice President: Clinical Enterprise, Patient Experience, Inova Health System
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