Leaders in the areas of quality and enhancing the patient experience will share best practices in the implementation purposeful rounding to drive KPI goals, improve consistency; quality of care delivery, provide effective service recovery and improve overall patient and staff satisfaction. 

• Identify the core principles of purposeful rounding and develop an action plan to implement in your organization 

• Analyze the importance of including key stakeholders when developing and implementing leadership rounds (i.e. Patient and Family Advisory Councils, clinical and non-clinical teams) 

• Discover how data supports rounding through visibility and accountability and enables continuous improvement