How Do We Interact with Patients in a Digital Space

Telehealth has taken off as a result of the social distancing requirements during COVID, while simultaneously community and religious organizations also converted their interactions to virtual spaces. With the need to communicate regularly about public health information as well as how to access care, these two new virtual spaces have been learning how to interact and complement each other. This session will outline successful and unsuccessful interactions between a public health system North of Boston, The Cambridge Health Alliance, and partner community organizations.

Speaker(s):

Lindsay Hunt headshot
Lindsay Hunt, Director of Systems Transformation, HMS Center for Primary Care
Kirsten Meisinger, MD headshot
Kirsten Meisinger, MD, Regional Medical Director and Director of Provider Engagement, Cambridge Health Alliance
Lindsay Hunt headshot