7th Annual

Patient Experience Symposium

Leading Edge Strategies to Enhance Safety, Workforce, and Equity

TOGETHER.
CHANGING THE FACE OF PATIENT EXPERIENCE.

Patient Experience Symposium is a one-of-a-kind conference that brings together leading stakeholders from across healthcare, all to improve your organization’s patient experience. The most influential thought leaders, healthcare executives, and clinicians come here to exchange game-changing ideas and actionable strategies to enhance the patient experience within your healthcare ecosystem.

Come prepared to learn best practices and find answers to difficult patient experience issues. Leave with the power to build an unforgettable patient experience.

Welcome —
7th Annual PX Symposium Chair

Laura Cooley, PhD
Editor-in-Chief, Journal of Patient Experience

On a mission to operationalize humanism in healthcare, Dr. Cooley is an academic professional with deep practical expertise and a doctorate in health communication. She serves as Editor-in-Chief for The Journal of Patient Experience and is co-editor for the book Communication Rx: Transforming Healthcare through Communication and Relationships.

Top 5 Reasons to attend this year's PX Symposium —

Announcing 2023 Symposium Speakers —

Aswita Tan-McGrory, MBA, MSPH

In her role as Director at the Disparities Solutions Center, Ms. Tan-McGrory leads the Center’s mission to address racial and ethnic disparities in health care and works with health care leaders across the nation and internationally through the Disparities Leadership Program.

Anthony Warmuth

As Executive Director for Clinical Transformation Anthony Warmuth leads Enterprise efforts across safety, quality, patient experience and continuous improvement at Cleveland Clinic.

Alan Dubovsky

Alan Dubovsky is the Vice President and Chief Patient Experience Officer for Cedars-Sinai in Los Angeles, California. In his role, Alan is responsible for the facilitation of all patient experience strategies and operations for the medical center, clinics, and Marina Del Rey Hospital.

Susan Stallard, MSN, APRN-CNS, CCNS

Susan Stallard is the Vice President of Corporate Quality & Operational Effectiveness at Orlando Health. Prior to taking on this role, she was selected to serve as the first non-physician Chief Quality Officer at Orlando Health Dr. Phillips Hospital from 2019-2021.

LEARN FROM THE BEST IN PATIENT EXPERIENCE

You’ll hear from executives, thought leaders, and trailblazers who are revolutionizing the patient experience in their hospitals. Take away actionable strategies to enhance the patient experience in your organization.

ENGAGING CONTENT SECOND TO NONE

Multiple tracks to address your unique needs
60+ Speakers LIVE over three days
ICD Network Access for CEUs
Quality networking and connections with peers

MEET EXPERTS IN THE PATIENT EXPERIENCE SPACE

It takes a village, and our sponsors and partners are trusted industry leaders eager to assist you with your services and technology sourcing. Join us with your questions and allow the sponsors to help you become more successful in your patient experience journey.

WHO ATTENDS PATIENT EXPERIENCE SYMPOSIUM?

This live three-day conference, followed by 3 month-long on-demand learning brings together senior-level healthcare professionals across the healthcare spectrum who are responsible for patient experience outcomes. The agenda includes targeted programming for healthcare executives, administrators, physicians, and nurse leaders.

Each year, we carefully develop a program that meets the trends and pain points of the patient experience. Our distinguished faculty provide insights into how patient experience impacts both quality and economic improvements, what role leadership plays in creating the right culture for patient-centered care, and how to identify, evaluate and prioritize innovations that can quickly affect the lives of patients and practitioners.