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ICDevents & The Patient Experience Symposium announces partnership with The Institute for Healthcare

Press Release – For Immediate Release

BOSTON – (December 4, 2019) – As a part of The Patient Experience Symposium, The Institute for Healthcare Excellence (IHE) will be delivering a transformative session on Monday, May 11, 2020, at The Row Hotel, Boston, MA, entitled “Creating a Culture of Excellence, Thriving, and Performance in a Time of Transformation”, led by William J. Maples, M.D., President and Chief Executive Officer, and Read G. Pierce, M.D., Vice President, Culture Transformation and Strategy.

“We are very happy to be partnering with IHE who are doing some amazing work of bringing humanity back into the practice of medicine and effecting change in patient experience,” stated Bill Doherty, ICDevents President and Conference Director. “A critical topic for practitioners today is how to achieve sustainable excellence in healthcare in the face of burnout and culture transformation.”

“Patients and the healthcare team have clearly articulated what matters most in creating an exceptional experience--this has not changed over the last several decades and it is time we listen to understand and invest in providing the skills necessary for our physicians and caregiver team members to create a culture of excellence. These skills will help transform the culture to maximize clinical outcomes, safety, efficiency, experience as well as caregiver thriving and resiliency--a win-win for everyone with a robust return on investment. Investing resources in solutions nurturing these skills will result in improvement of the experience culture and contribute to the thriving and resilience of our team members,” stated Dr. Maples.

New for 2020, The Patient Experience Symposium has extended the conference to three full days, broadening its content for attendees. Learning Labs, which are in-depth and interactive sessions, have been added each day, and two new educational tracks have also been added: Patient Experience in Clinical Research; How to Harness Large Health Systems and The Role of New Technologies in HealthCare.

To see the full agenda and list of distinguished faculty, visit

For more information about The Institute for Healthcare Excellence, visit

About ICDevents:

International Conference Development, LLC (ICDevents) produces high-quality conferences and tradeshows in a broad range of industries. Utilizing intensive, detailed market research, ICDevents creates targeted events designed to encourage companies to send their entire teams to problem-solve, network, and brainstorm with other industry leaders, consultants, and suppliers.


For conference information, contact Bill Doherty, Conference Director, at

For sponsorship information, contact Laura Ames, Sales Director at

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#HealthcareIndustry #Sponsors #TheInstituteforHealthcareExcellence #Partnerships


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