Aerial View of Farm

Changing the Patient Experience in
Rural and Small Hospitals


As the country reimagines healthcare, both large healthcare systems, as well as rural and small healthcare facilities, face a variety of challenges, but one shared priority leads the charge: the patient experience. Evidence is clear that improved experiences result in better engagement, adherence, and outcomes for patients, families, and health organizations. But how does a rural or small hospital tackle the challenge, when they’re already faced with a unique set of hurdles?

The 2021 Patient Experience Symposium covers capacity building and the pursuit of health equity that will help to identify opportunities for your organization.


  • Hear from industry leaders on topics that address the pain points of small and rural hospitals
  • Increase your HCAHPS scores

  • Earn CME, CEU, CNE, and CPHQ credits

  • Participate in a Networking Group with other small hospitals to exchange ideas and discuss topics of interest over dinner while exploring Boston! 

  • Take advantage of special group hotel rates in Boston to arrive early or extend your stay
    (Rates available three days prior to and following the conference.)

  • Continue the networking with these new contacts virtually after the conference and make connections to last a lifetime!


Register now with coupon code: 'Rural' to get this discount.

Left Out or Roped In? Rural America’s Journey Toward Health Equity

Benjamin Anderson is Vice President of Rural Health and Hospitals for Colorado Hospital Association


Unintended Impacts of Cancel Culture on Health Equity and Belonging

Duane Reynolds is the founder and CEO of Just Health Collective, a strategic consulting and advisory services firm that helps healthcare organizations advance health equity and belonging.

A Path Forward: Building Transformational Leadership Capacity after COVID-19

Lauren Hughes, MD, MPH, MSc, FAAFP, State Policy Director, Farley Health Policy Center. Her research interests include strengthening rural health care, the future of primary care and public health post-COVID-19, and graduate medical education financing, governance, and social accountability.

Explore the full conference agenda >>