This session is designed to describe how one hospital set out to raise the awareness of staff around the perspective and lived experience of the diverse populations who are served. 

• Understand one approach to raising awareness around how race, language, and other social determinants impact the quality of care 

• Learn how practical strategies were provided to clinicians to assure a compassionate and equitable care experience for all patients 

• Gain insights on how learning experiences around providing equitable care were designed to appeal to busy clinicians