Session:

CASE STUDY: How Digitizing Purposeful Rounding Drives Consistency and Quality of Care Delivery

Wednesday | September 22, 2021

10:30 AM

Leaders in the areas of quality and enhancing the patient experience will share best practices in the implementation purposeful rounding to drive KPI goals, improve consistency; quality of care delivery, provide effective service recovery and improve overall patient and staff satisfaction.

• Identify the core principles of purposeful rounding and develop an action plan to implement in your organization
• Analyze the importance of including key stakeholders when developing and implementing leadership rounds (i.e. Patient and Family Advisory Councils, clinical and non-clinical teams)
• Discover how data supports rounding through visibility and accountability and enables continuous improvement

Speaker(s):

Shawn Smith, MBA, CXPX

Moderator 1

Track:

A

Education Credits Available