Session:
Doc In A Box: Structuring Telehealth Environments To Support High Quality Patient Care
Monday | September 20, 2021
3:50 PM
This interactive session draws on the presenters' expertise in psychology, patient-centered communication, and experience design to present evidence-based best practices for designing effective telehealth environments. The panel will review research on verbal, nonverbal, and environmental cues, including results of a recent study to systematically explore the influence of telehealth background on clinical outcomes. The session concludes by summarizing best practices, resources, and tools for health care professionals conducting telehealth visits.
Apply research evidence from psychology, communication, and experience design to the telehealth experience
Design a telehealth environment using evidence-based recommendations
Integrate verbal and nonverbal communication best-practices into the telehealth environment
Identify telehealth visits optimized for a number of design principles
Speaker(s):
Justin Sanders
Danielle Blanch Hartigan, PhD, MPH, Associate Professor, Bentley University
Jonathan D. Ericson, PhD., Assistant Professor, Bentley University
Moderator 1
Location/Room::
Skyline C/D
Education Credits Available