Session:

Listen Like a Poet

Monday | September 20, 2021

12:25 PM

If you're a good listener, people will trust you more. They'll share important things sooner. Listener Poets from The Good Listening Project help cultivate resilience and wellbeing in healthcare by talking with and writing poems for people. Participants report that the experience is therapeutic, cathartic, and uplifting. Good listening may be rare, but as Executive Director Frankie Abralind teaches, it's a skill that can be learned. 


  • Improve listening skills with best practices 

  • Hear examples of experiences people shared with Listener Poets last year 

  • Discover the role that listening poets will play at The Patient Experience Symposium

Speaker(s):

Frankie Abralind

Moderator 1

Location/Room:

Grand Ballroom A