VP and Chief Patient Experience Officer
Hospital Administration, Cedars Sinai
Alan Dubovsky is the Vice President and Chief Patient Experience Officer for Cedars-Sinai in Los Angeles, California. In his role, Alan is responsible for the facilitation of all patient experience strategies and operations for the medical center, clinics, and Marina Del Rey Hospital.
Alan is also responsible for Interpretation Services, providing language interpretation and translation needs to all medical center patients. In addition, Alan oversees Patient Advocacy, the department tasked with managing complaints and grievances, as well as the Lobby Services team, handling the main entry points to the campus.
Alan joined Cedars-Sinai in November 2016 and has over 20 years of healthcare patient experience improvement.
Prior to joining Cedars-Sinai, Alan was with Emory Healthcare in Atlanta, Georgia. In that role, Alan was responsible for patient experience and physician engagement, international health, and leadership and talent development for the physician group practices.
Alan completed his undergraduate degree in Business Administration at the University of Georgia and his Executive Master in Business Administration at Emory University.