Speaker Profile:

Tetteh Hassan
Brandi Peterson, RN, BSN, CMSRN

Director of Patient Experience

Parkview Health System

Peterson is the Director of Patient Experience at Parkview Health System in Pueblo, Colorado. She has a storied career at Parkview and increasing and impacting patient satisfaction. Parkview is independent, community hospital that cares for patients within the city and rural communities throughout Southern Colorado. Peterson has worked her way through the healthcare field starting as a CNA and now obtains a Master’s Degree in Nursing Leadership. Because of this, she has an incredible perspective on patient satisfaction for multiple patient populations. Peterson provides education for all areas within Parkview and is actively involved with process improvements. Additionally, she was named Nightingale Luminary nominee in leadership in 2016 and 2020.

Session(s):

Session 1

Session 1

Session 1