Courtney Hummel is the Director of Customer Success at Wolters Kluwer, Clinical Effectiveness, which includes clinical decision and information solutions UpToDate, Lexicomp, & Medi-Span, and Emmi patient engagement solutions. Courtney oversees the team that aligns partner healthcare organizations’ goals with deployment and optimization strategies, ultimately reducing unwanted variability in care and measurably improving clinical effectiveness.  She earned a Master of Healthcare Administration from University of Illinois at Chicago and a BS degree from the University of Notre Dame.