Nicki Fetterman, LPN
Clinical Product Success Manager
A driven, focused professional with over 25 years’ experience in professional nursing, specializing in acute and post-acute areas, with a focus on chronic disease management. Nicki’s career began as a nursing assistant while attending nursing school and as a nurse worked in post-acute, acute setting and outpatient nursing before entering the Electronic Medical Records space in 2010. Nicki has held multiple different roles since transitioning from clinical care including implementation, account manager, workflow consultant and product leadership. During her time as a product leader, Nicki has lead Agile process roll outs, redesign & rebuild initiatives as well as brought multiple successful products from discovery to market.
Her countless onsite workflow observations and discussions with industry leaders, allow Nicki to have unique insight the personas she serves. Her customer insight and unique combination of clinical and technical skill set has afforded Nicki a successful career as a Product Leader.
Nicki has spoken previously at AHCA, Industry User Conferences, presented at 3rd party vendor trainings and hosted countless webinars on topics such as Disease Management, Infection Prevention & Control, Antibiotic Stewardship and Trauma Informed Care. Nicki’s personal experience, drive for education & sharing best practices, and vast industry knowledge influences her presentation style as she presents with confidence, charisma and passion surrounding her topics.