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Speaker Profile:

Stacey Hurt headshot
Stacy Hurt, MHA, MBA, Patient Experience Consultant and HIMSS Digital Influencer

Stacy Hurt dedicated 20+ years to healthcare and physician practice management in such areas as sales, marketing, training, operations, customer service, and human resources.  Her personal and professional experience on the care delivery side has been a unique advantage to Stacy as caregiver for her intellectually and developmentally disabled son and as a stage IV colorectal cancer patient/survivor navigating the health system.  At the intersection of advocacy and access, Stacy has volunteered for The Colon Club, Colorectal Cancer Alliance, Colon Cancer Foundation, Colon Cancer Coalition, Fight Colorectal Cancer, American Cancer Society, UPMC, Lyfebulb, and Clara Health.


Her viral story of a “random act of kindness” from a Southwest Airlines employee was featured on ABC World News Tonight with David Muir, The Today Show, Inside Edition, Fox News, Huffington Post, Forbes Magazine and other major news outlets around the world. Stacy is a voice for placing patients in the conversation and decision making when it comes to medical decisions with life-changing impact.  As a Patient Consultant, Stacy connects pharma/tech companies and health systems to their end users by sharing her first-hand personal perspective and strategic expertise.  Her areas of focus are digital health, patient engagement, cancer survivorship, resilience, patient centricity, invisible disabilities, and patient/caregiver experience.


Stacy’s mission is to raise awareness, accessibility, and inclusion for the patient voice and exemplify a positive, “keep it real” approach when confronting life’s “ultimate “big challenges.  Stacy holds a Bachelor of Science degree from Penn State University and a Master of Health Administration and Master of Business Administration degrees from the University of Pittsburgh. Stacy is a certified personal fitness trainer, member of the Healthcare Businesswomen’s Association, member of the #TelemedNow thoughtleader group, member of the Society to Improve Diagnosis in Medicine, and is a HIMSS "Digital Influencer." She resides in Pittsburgh, PA with her husband and two sons.

Session(s):

How a High Quality Patient Experience Can Lead to a Durable, Positive Outcome
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