2020 Patient Experience Symposium
Partners
Platinum
Feedtrail
Feedtrail is a healthcare software company based in Raleigh, NC, that uses in-the-moment patient feedback and advanced analytics to empower healthcare teams to deliver world-class care, ensure patient satisfaction, and perform immediate service recovery prior to patient discharge. Feedtrail works with academic medical centers, community hospitals, physician groups, and ambulatory clinics in all 50 U.S. states and in 13 other countries worldwide.
Gold
Healthsparq
HealthSparq helps people make smarter health care choices by partnering with health plans to provide members with cost and quality information about doctors, hospitals and medical services, based on their individual benefits. We put people at the core of everything we do by conducting continuous usability testing, eliciting consumer feedback to enhance product development, hosting industry panels featuring everyday people, and bringing human stories to the forefront through our #WTFix campaign. Using these insights, we create solutions to help people understand and navigate the health care system better than ever before.
Formstack
Formstack is a workplace productivity platform that simplifies healthcare data processes. Combining collaborative work products like electronic forms, documents, signatures, and data sync, Formstack empowers Healthcare teams can transform piles of paperwork into automated workflows that are easy to administer and 100% HIPAA compliant. Additionally, Formstack's advanced security features ensure organizations can accelerate their operations without sacrificing security and compliance. From appointment scheduling to insurance verification, Formstack makes it easy to breeze through administrative tasks, reduce security risks, and improve patient care and satisfaction.
Silver
Panviva
Panviva is a cloud knowledge management software that empowers your representatives to provide top quality patient care through any channel. From the moment a patient walks into an office or calls, procedures and protocol are of the utmost importance. Panviva helps your reps and schedulers with front-end revenue cycle management, multi-location support and symptoms-based support. It captures information wherever it is store, optimizes it for better understanding and delivers it to any employee, anywhere. No more endless searching.
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DGI
DGI combines the digital print expertise of DGI InVisuals with the audio/visual innovation of DGI Technologies. By harnessing our combined capabilities, we create brand experiences that resonate with customers, inspire employees and transform workspaces. From corporate branding and messaging to national retail campaigns and fleet graphics, our bold displays and vibrant graphics will help get you noticed. We offer concept to completion technology design services that will transform your environment, whether you're looking to improve your staff-to-patient communication, or better connect your team through Zoom Rooms. Our project management team has an exceptional attention to detail and will ensure that you stay on time and budget, all while executing a project that you're proud to have associated with your brand. We'd love for you to visit our state-of-the-art facility in Billerica MA, located just north of Boston. Here, we can give you a first-hand look at the products, equipment and strategies we use every day to bring brands to life.
Quality Reviews
Our mission is to advance the practice, science, and business of improving patient experience.
Founded in 2012 with the belief that there can be a better way for hospitals, outpatient clinics, and other healthcare facilities to manage and obtain real time patient feedback. Quality Reviews has been an industry leader in building proprietary software to help healthcare provider organizations capture and analyze real–time patient feedback.
Since the beginning, our priority of providing industry-leading patient feedback software has guided us in the partnerships we form, services we provide, and team members we employ; and this is why we are confident in saying that we are the best partner when it comes to measuring performance on patient experience.
Media Partners
Institute for Healthcare Excellence (IHE)
The Institute for Healthcare Excellence (IHE) is a physician-led organization taking action to instill humanity into the practice of medicine. IHE exists because there is a fundamental disconnect in healthcare between what we aspire to and what we deliver. We work together with healthcare organizations of all sizes to build cultures that embrace the joy, the idealism and the purpose that originally called its caregivers to the profession.
PharmaVOICE is a resource for life-sciences executives and other healthcare-service related professionals. PharmaVOICE is published by PharmaLinx LLC.
PharmaVOICE
Inspire is the vital partner to life science companies, offering a unique resource for data and insights into patients’ rich and varied health journeys. Insights from the Inspire community offer deep understanding of myriad conditions and their impact on patients.
Inspire
As the only organization completely focused on accelerating the adoption of telehealth, ATA is working to change the way the world thinks about healthcare.
We are committed to ensuring that everyone has access to safe, effective, and appropriate care when and where they need it, enabling the system to do more good for more people. We represent a broad and inclusive member network of technology solution providers and payers, as well as partner organizations and alliances. Together, we are working to advance industry adoption of telehealth and virtual care, promote responsible policy, advocate for government and market normalization, and provide education and resources to help integrate virtual care into emerging value-based delivery models.
American Telemedicine Association
Learning Lab Partners
MOFI
Fed up with the status quo in healthcare, MOFI is an experience-design SWAT team that’s laser-focused on humanizing healthcare. We partner with providers, payers, and retailers who are ready to stare their challenges in the face, think boldly about new ideas, and create a strategy to move the needle.
VECNA
Vecna Technologies is a leading provider of healthcare information technologies focused on patient intake, infection surveillance and assistive telepresence.